1. Eligibility for Refunds

• Subscription Plans: Refund requests are eligible only within the first 7 days of your initial subscription purchase.
• Renewals: We do not offer refunds on renewal payments. To avoid being charged for the next cycle, please cancel your subscription before the renewal date.
• Promotional Offers: Purchases made under discounts or promotions are non-refundable unless stated otherwise.
• One-time Services or Add-ons: Refunds for additional services or one-time add-ons are evaluated on a case-by-case basis.

2. How to Request a Refund

• To request a refund, please contact us at [email protected] with the following details:

1. Your full name and email address associated with the account
2. Order reference number or invoice number
3. Reason for the refund request

3. Refund Processing

• Approved refunds will be processed within 7-10 business days to the original payment method used.
• Depending on your bank or payment provider, it may take additional time for the funds to appear in your account and banking charges may apply.

4. Non-Refundable Situations

• Violation of our Terms of Service or Acceptable Use Policy
• Downgrades or partial usage of subscription plans
• Late refund requests beyond the eligible period

5. Modifications to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page with the updated effective date.